Delivery information
Our courier service makes deliveries between 8:00 a.m. and 7:00 p.m. from Monday to Friday. All deliveries must be signed for when received. When your package is delivered, check the packaging for damage. If the products appear damaged, please do not accept the shipment.
To which countries do we send?
Our courier service will deliver your order to your home or workplace in the following countries:
Spain* (except Ceuta, Melilla, Canary Islands)
Portugal* (except Azores and Madeira)
Germany* (except Büsingen am Hochrhein)Austria, Belgium, Denmark* (except Helgoland and the Faroe Islands), France* (except Monaco), Finland, Italy* (except Campione d'Italia, Vatican City, Livigno, San Marino) , Ireland, Luxembourg, Netherlands, Poland, and Sweden
What shipping services do we offer and how much do they cost?
Spain and Portugal
Spain Peninsula and Portugal, with a shipping time of 2 to 3 business days, is free for orders of €80.00 or more.
If the order is less than €80, the charge is based on the weight of the order.
Spain Peninsula, up to 5 kgs, € 3.99
Spain Peninsula of more than 5kg. €4.79
Portugal Peninsula up to 5kg, € 4.49
Portugal Peninsula over 5kg, €5.25
*Shipping not available to Ceuta, Melilla, Canary Islands, Azores or Madeira.
*Shipping to Balearic Islands €15.99.
Europe
Available in the following countries:
Shipments to Sardinia and Sicily in Italy cost €29.99
To Europe, for orders that do not exceed €180, there will be a shipping cost calculated by its weight.
Orders up to 3 kilos, and less than 180 euros.
Orders between 3 and 5 kilos, and less than 180 euros.
Orders of more than 5 kilos, and less than 180 euros.
